Posted 4/27/09

TITLE: Caribbean Regional IT Manager
REPORTS TO: Vice President of IT
SUPERVISES: IT Managers and EDP Operators
LOCATION: Trinidad

• Supervises IT Managers and EDP Clerks
• Prepare surveys and questionnaires designed to indentify country specific IT system requirements
• Assist Corporate IT in analysis and determination of country specific requirements
• Serve as primary point of contact for IT with in country VP’s, Country Managers, Club Managers and local IT personnel
• Prepare and update project implementation timelines
• Coordinate development of country specific system modifications with Corporate IT
• Perform installation of in country IT systems and supervise installations performed by contractors and vendors

• Assist in preparation of IT equipment budgets
• Verification of proper billing by vendors
• Research equipment requirements, pricing, service support and vendors
• Continually negotiate with vendors to ensure the best price and service
• Coordinate training schedules with IT support staff
• Assist in evaluating qualifications and progress of in country IT staff
• Coordinate purchasing, configuration and shipping of IT equipment and software
• Travel of up to two weeks per trip per month required for installations and audits. Trips may require additional onsite time due to unforeseeable issues
• Prepare weekly objectives and status reports
• Perform hardware/software installations, repair and maintenance
• Manage periodic projects assigned by Management
• Support international users
• Test new system setup, new third party applications, and new in-house applications
• Level 2 Support – On call cell phone 24 hour requirement
• Develop documentation and educational materials and provide training for system users
• Develop goals with IT management and strive to achieve them
• Implement and Document standards, procedures & problem resolution
• Troubleshoot, maintain and repair cables, hardware, network, IP and similar issues and access support resources on line when necessary
• Work with Vendors for troubleshooting, support and ordering
• Adhere to Company and SOX policies and procedures

Note: These areas of experience cover all aspects of the position. No one candidate is expected to meet all the qualifications below. However, preference will be given to the candidates based on how well they meet the following qualifications:

• Bachelor in Information Technology
• Extensive experience in IT preferred
• Excellent verbal and written skills
• Bilingual Spanish and English
• Leadership skills
• Negotiation skills
• Work well under pressure
• Team Player
• Computer skills in Microsoft applications, Cisco, PC hardware
• Time schedule flexibility

The above statements are intended to describe the general nature and level of work being performed by the person assigned to this position. Principal duties are intended to describe those functions that are essential to the performance of this position. An incumbent must be able to perform all of the essential duties outlined above.
This position description does not state or imply that the above are the only duties and responsibilities assigned to this position. An employee holding this position will be required to perform any other position-related duties as requested by management.

Internal candidates, please submit resume to jobs@pricesmart.com or see Human Resources.

E-mail preferred. Please send resume and cover letter in Word format to: jobs@pricesmart.com. In the subject line, please indicate "Regional IT Manager" and include salary requirements in the cover letter. Please note that submissions without salary requirements may not be considered. You may submit by fax to: 858-404-8818 or via US mail to:

PriceSmart, Inc.
9740 Scranton Rd., Suite 125
San Diego, CA 92121
Fax: 858-404-8818
E-mail (preferred): jobs@pricesmart.com

PriceSmart, Inc. is an at will employer and as such makes no contract for employment. This at-will employment relationship may only be altered by the President of PriceSmart, Inc. in writing.