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Home › Privacy Statement ›

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Privacy Statement
PriceSmart, Inc. (“PriceSmart”) believes it is important to protect the privacy of our members. The following information concerns the gathering and use of data about our members through this website and is being provided to enable you to make knowledgeable choices about whether to provide information to us and to give you the opportunity to direct us to limit the manner in which your data is used. By visiting PriceSmart.com, you are accepting the practices described in this Privacy Statement.

Security:
If you use this web site to enter personal data to PriceSmart your transmission will be protected by Secure Socket Layer (SSL). SSL is a technology employed by PriceSmart that encrypts your information during transmission.

As discussed below, we may share your personal identifiable information with affiliated companies and with others under the limited circumstances described below. We will take reasonable steps to ensure that your personal data is securely maintained.

Personal Data Collection:
PriceSmart gathers and maintains data about its members including data supplied on our web site. Personal data may also be available from shopping point of sale (POS) transactional records. The types of personal information collected include names, addresses, employers, telephone numbers, fax numbers, email addresses, date of birth, PriceSmart membership number and your shopping history.

We collect the personal information you provide to us when you:

  • Sign up for or renew your PriceSmart membership
  • Purchase products or services at our warehouse club locations
  • Register to shop on PriceSmart.com or sign up to receive PriceSmart news or notifications
  • Place an order on PriceSmart.com
  • Contact us for any other reason via email, telephone, fax, in writing or in person at one of our locations

Use and Disclosure of Personal Data by PriceSmart:
PriceSmart uses the personal information we collect to process your orders or transactions, to follow up on any requests or comments you may have, to provide quality member service, and to understand your shopping needs so we can better serve you. We may also use your personal information to provide you with promotional information and special notifications, as a part of the value of your membership.

PriceSmart will not disclose your personally identifiable information without your consent, except as otherwise indicated below.

If you make a purchase of a product or service via the PriceSmart.com web site, the information you provide such as your credit card number and contact information will be temporarily stored by PriceSmart and provided to credit card processing companies and/or banks for processing. This transfer of information is necessary for the transaction to take place. In addition, information pertaining to that specific transaction being processed such as your name, the product description, product price, and whether your card was accepted or denied may also be stored.

PriceSmart may disclose your personal information to affiliated companies which are owned or controlled by PriceSmart. PriceSmart may also provide the names and addresses of its members to third parties for purposes of mailing PriceSmart promotional information to members on behalf of PriceSmart.

Please remember that if you apply for or request certain products, offerings or services, personal information you provide may be shared directly with the third parties providing the requested products, offerings or services. We are not responsible as to any information you so provide. If you provide additional information to third parties, they, subject to applicable laws and their privacy policies, may share with us the information you provided and information about your use of the services. In addition, if we terminate our relationship with the third party, information you provided to them may be returned to us, and we may provide that information to a new third party offering the same or similar services.

In addition, we may disclose personal information when doing so is reasonably necessary to comply with legal process or authorities, respond to any claims, or to protect the rights, property or personal safety of PriceSmart, Inc., our customers, our employees or the public. Information about our customers, including personal information, may also be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets or acquisition.

Third Party Data and Data in the Aggregate:
Under agreements between PriceSmart and third parties, PriceSmart may match user information with third party data. Also, PriceSmart may disclose aggregated member statistics (e.g. percent female shoppers; percent online users) in order to describe our business or services to prospective partners, advertisers, and other third parties and for other lawful purposes.

Use of “Cookies”:
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to help us identify you when you come to our website. You have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use those PriceSmart services (e.g. PriceSmart.com online purchasing) that require registration in order to participate.

Communications with Members:
Members may direct us not to send them any promotional offers or other communications for marketing purposes, or otherwise.

As a member of PriceSmart you may give PriceSmart the forgoing direction by written notice to our membership services desk at any of our warehouse clubs or by contacting us via email at Website Comments, or by updating your personal profile on this website if one exists and checking the desired direction(s).

How You Can Access Or Correct Your Information:
You have the right of access to personally identifiable information held by PriceSmart about you. You may correct factual errors in such information by sending a request to us that credibly shows the error. Contact any of our membership services representatives at our warehouse clubs about how to exercise your rights. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

Consent:
By using this web site to send us data about yourself, you consent to the computer storage and processing of your personal data by PriceSmart and affiliated companies, to the transmission of this data among such companies, and for the uses described under Use and Disclosure of Personal Data.

Web Trends:
PriceSmart uses WebTrends Live to analyze traffic to this web site. WebTrends Live does not create individual profiles for visitors. Unlike some tracking services WebTrends Live does not have a database of individual profiles for each visitor. WebTrends Live only collects aggregate data. For more information about WebTrends Live privacy policy, please click here.

Questions or Concerns:
If you have any questions or concerns about this Privacy Statement or about any other aspects of this website, or would like to contact us for any reason, you can use the following methods:
  1. Visit any of our Member Services desks in our warehouse club locations
  2. E-mail us at Website Comments
  3. Call our Corporate Offices at (858) 404-8800
  4. Write us at:

    PriceSmart, Inc. attn: Webmaster
    9740 Scranton Road
    San Diego, California 92121-1745