Last updated on June 20, 2025
The maximum reward may not exceed Q. 3,900.00/year.
a. Payment methods accepted by PriceSmart.com: Visa, Master Card and Amex (debit card, credit card).
b. Payment currency at PriceSmart.com: Guatemalan Quetzal (GTQ).
c. Payment methods accepted at Club cashiers: Cash, Visa, Master Card and Amex.
Diamond Membership: Annual Payment Q.355.00, includes one card for the cardholder and an additional card.
Diamond Platinum Membership: Annual Payment Q 710.00, includes one card for the cardholder and an additional card.
Business Membership: Annual Payment Q.355.00, includes card one for the cardholder and an additional card. Up to 3 additional cards available at Q.135.00/each.
Business Platinum Membership: Annual Payment Q 710.00, includes one card for the cardholder and an additional card. Up to three additional cards available at Q179.00/each.
All purchases on pricesmart.com, PriceSmart app and any associated channels will accumulate Platinum membership rewards as per Membership terms and conditions. Members, holders of a co-branded credit card in Guatemala, will accumulate cashback for both their online and inclub purchases.
Delivery purchases only will be restricted for tobacco products. Members understand and accept delivery service orders with tobacco products will be processed without these items. Click&Go purchases allow tobacco product purchases; membership card holders may be required to present ID to pick up orders containing tobacco products.
In Guatemala, a person is considered of legal age when they are 18 years of age or older. Online and in-club purchases of restricted items, including but not limited to alcohol and tobacco, must comply with the local legal age defined to acquire these goods, which, in the case of Guatemala, is 18 years of age or older.
Conditions and restrictions apply: Cash purchases of Q 2,500 or more apply within the 5 PriceSmart clubs in Guatemala. Refund limit Q 300. Applies only to PriceSmart Visa cards from BAC. Promotion with registration. You have 90 days to validate the application of the promotion on your account statement. To sign up for the promotion you can do so through this link: https://g.bac.gt/FormPSMT email or SMS received.
Home delivery is a service provided by PriceSmart to deliver orders and items that because of their size and weight (+9.5 cubic feet and/or +100lbs) are not eligible for Standard Delivery (Next day) or Express Delivery (Same Day).
These deliveries are scheduled 3 times a week and follow the same distance limitation of that of our other delivery services. These may vary by country.
For PriceSmart to provide the Home Delivery service some conditions must be met:
1. Members must confirm that product or products purchased can be handled and pass through the access tunnel to your final address, whether they are door frames, elevators, stairs, corridors, or any other physical restriction of the property where the delivery will be made.
2. The product will be left in the Lobby or first floor if it is delivered to a building. If the building has a suitable freight elevator within which the product can be transported, the delivery staff will help you get the item up to the designated floor. If the delivery is to a residence, the delivery personnel could deposit the product in the place selected by the member if the conditions mentioned previously are met.
3. For the safety of the people in charge of the delivery and protection of the product, it will only be properly handled with its original packaging until the final delivery site.
4. Once the product is at the disired adress, the member must remove the packaging and examine the product carefully, it must arrive in perfect condition without any damages. If the member is satisfied, he or she must sign the delivery documents or the delivery application as proof that the item has beed delivered in perfect condition.
5. If the item is not in perfect condition the member must not accept it and return it to the delivery personnel, detailing the reasons for non-acceptance in writing in the delivery form or application.
6. The member must guarantee the reception and attention to the Home Delivery staff on the agreed delivery date. If the delivery cannot be concluded due to non-compliance or non-availability of the member, a second delivery will be scheduled with an additional charge that the member must pay.
7. If the member lives an apartment or the delivery is any type of building, the member is responsible to comply with all restrictions and regulations. In the case that the delivery can’t be executed because of a noncompliance with the building’s regulations; an additional charge would be made for failed delivery that must be assumed by the member.
8. PriceSmart assumes the responsibility to deliver the purchased product in perfect condition to the address assigned by the member, only if the member complies with the conditions stated above.
9. At the time of purchase, the member will be informed of the day of delivery, but not the exact time.
10. Delivery personnel are not authorized to handle the product other than the delivery item(s). Tasks such as installations, disassembling doors or any other task will not be carried out.
11. Products will not be delivered through entrances other than those of normal transit, PriceSmart does not perform entrance maneuvers through balconies, windows or accesses other than those of normal transit of the place of delivery.
12. If the product cannot be delivered through the normal entrance tunnel, the product will be delivered to the property's concierge only with authorization and under the responsibility of the member.
13. The delivery personnel will not receive any economic or any other incentive from the member, they are also not authorized to perform tasks other than the delivery and those specified in agreement document.
14. No packaged product will be delivered; PriceSmart´s responsibility is to deliver the product in optimal physical condition and unpack for the member to inspect.
15. The delivery staff is committed to offer the best possible service to the member; PriceSmart´s interest is to provide the member with an outstanding shopping experience.
16. The delivery service will only cover the urban area of the city where the purchase was done. To verify coverage of other cities, please consult with sales floor staff or Click & Go Staff.
Tire/Battery Warranty Form
Available to the original member who purchased Passenger and/or Truck/SUV tires that are purchased and installed at PriceSmart. Warranty covers manufacture defects on the tire tread area for tire(s) that are installed at PriceSmart. Warranty coverage is based on the remaining tread at the time of failure. The warranty does not apply to tires that are repairable. This plan is available under the following conditions: The member must be the original purchaser, have an active PriceSmart membership, ensure correct mechanical maintenance of their vehicle that does not directly affect the tires, and must present the original warranty form and invoice.
PriceSmart Warranty Protection Plan
The protection plan includes Rotations and Balances every 10,000 KMS or 6 months and flat/puncture repair at no cost as long as the damage and tire meet the recommended conditions for repair. (It is necessary to present this warranty form and original invoice for these services).
PriceSmart will repair tires with tread damage no greater than ¼’ in diameter, and with more than 2/32 of an inch remaining tread (per tread gauge). The protection plan is not applicable on a tire(s) with cuts, non-repairable puncture or impact damage, including vandalism or damage incurred in accidents.
This protection plan does not replace or modify any original manufacturer's warranty against defects in workmanship and material. When the protection plan is applied the member will be given credit for the purchase of a new tire on a pro-rated basis based on remaining tread of the tire.
The usable tread of a tire is the original tread depth minus 2/32 of an inch, (according to tread gauge).
The member must submit the claim to the PriceSmart club with their invoice and warranty form and the damaged tire must accompany the claim. Member is required to sign PriceSmart's return receipt.
The Protection Plan does NOT cover: A) Damage due to vandalism or other intentional reason, B) Tires transferred and installed on a different vehicle, C) Loss of time, inconvenience, loss of use of the vehicle or consequential damage, E) DOES NOT COVER DAMAGE TO SIDEWALLS OF THE TIRE.
As a condition of this plan, the member is required to make sure that their vehicle is in optimal mechanical conditions and that the tires be properly installed, balanced, rotated, and operating at proper air pressure to obtain maximum mileage use from the tire. The air pressure of the tires including the spare should be checked at least once a month.
Clubs in Guatemala that offer alignment services: 6301 - Miraflores / 6304 - Fraijanes / 6305 – San Cristobal / 6306 – Boulervard Lourdes
Clubs in Guatemala that don´t offer alignment services: 6303 - Pradera
You must have an active Membership to take part in the giveaway of a Gift Certificate of Q800.00. The next draw will take place on September 3, 2024. There are two winners per Club.
Maximum matching amount US$100,000 according to the applicable exchange rate on the closing day of the campaign.
This promotional campaign is designed to offer PriceSmart Members special savings for a limited time on the purchase of certain Smart TV references. To make the most of this promotion, please read the following terms and conditions to clarify any doubts you may have.
Platinum Membership Upgrade Restrictions
Current Diamond Members who upgrade to the Platinum Membership to enjoy these promotional benefits will not be entitled to downgrade their Membership until the next renewal date.
Non-Members who acquire a Platinum Membership to enjoy the savings will not be able to downgrade their Membership to Diamond until the renewal date.
Campaign Duration
This promotion is available from April 16th, 2025, until June 12th, 2025, or while supplies last, whichever occurs first.
Selected TV models
The TV models that are eligible for this campaign have the following item numbers:
Guatemala: 480950; 487561; 488686; 460413; 479597; 459579; 481101; 448092; 479597; 479601; 479990.
Availability may change depending on the country and the Club. For more information, please visit PriceSmart.com
Savings Coupon
Platinum Members will get an exclusive savings coupon to apply to their purchase.
The amount of the coupon varies according to the following criteria
The amount of the coupon varies according to the following criteria:
COUNTRY |
TV SIZE |
COUPON |
Guatemala |
43” 50” 55 – 65" 70 – 75" |
Q250 Q400 Q600 Q800 |
Each coupon will show the respective amount in local currency and will be listed on the corresponding purchase receipt.
Coupons are non-cumulative; a maximum of one coupon may be used per item purchased.
Coupons must be applied at the time of purchase.
Credit Card Coupon
Platinum Members who pay with their purchase with their PriceSmart co-branded credit card will get an additional savings coupon. Said coupon is valid until June 12th, 2025, or while supplies last.
COUNTRY |
TV SIZE |
COUPON |
Guatemala |
#479597 TV 50" #479990 TV 50" #479601 TV 58" |
Q285 Q350 Q300 |
Please keep in mind the following credit card terms and conditions. Panama, Guatemala, El Salvador, Costa Rica and Dominican Republic: Restrictions apply. Promotion valid for purchases made from May 1st to June 12, 2025, or while supplies last during the promotion period. Exclusive promotion for members with the BAC PriceSmart Visa credit card. The bonus applies exclusively when paying 100% of the item with the BAC PriceSmart Visa credit card, the payment can be made as a direct charge to the card, using the 6-month Zero Rate program. Applies only for purchases made in physical PriceSmart Clubs. Does not apply to online purchases. Exclusive promotion for the items indicated in this communication, each member can purchase a maximum of 5 units per item.
Purchase Limit
Each Member may purchase up to 5 TVs per account, regardless of whether they are the same or different models, provided they qualify for the promotion. This limit includes all Membership cards linked to the same primary account.
Eligibility
PriceSmart employees are not eligible for this promotion.
Matching
Platinum Members who purchased a qualifying TV before the Platinum coupon became active will receive a Gift Card for the corresponding coupon amount, as long as the purchase was made on or after April 16th, 2025. This benefit will be forfeited on June 12th, 2025.
About the Free Delivery Promotion for 75’’ TVs This program is sponsored and conducted by PriceSmart and will be governed by the following terms and conditions:
This program is valid in Costa Rica, Panama, Nicaragua, Guatemala, Honduras, El Salvador, Colombia, the Dominican Republic, Trinidad and Tobago, Barbados, Aruba, the U.S. Virgin Islands, and Jamaica.
This program allows PriceSmart members to save on delivery costs when purchasing eligible 75’’ TV items through www.pricesmart.com or physically at the club when the member selects the Home Delivery, Express Home Delivery, or Standard Home Delivery option.
TVs will not be delivered via Express Home Delivery or Standard Home Delivery even if the member selects such options during purchase on PriceSmart.com. Orders will be processed manually, and members will be contacted to facilitate an alternative delivery through the Home Delivery route. Other items included in the order will still be delivered via Express or Standard Home Delivery, and the free shipping will apply to those items as well.
Valid for purchases placed from May 1st or from the moment the promotion is published on eligible items—whichever occurs later—while supplies last. Eligible promotional items by country:
COUNTRY |
ITEM # |
DESCRIPTION |
Guatemala |
481101 |
75'' JVC 4K QLED |
Guatemala |
479606 |
75" Hisense Smart Roku TV |
Applies only to a specific selection of products during the promotion period, with a limit of 5 TVs per membership. Orders exceeding this limit may be canceled by PriceSmart, and the offer is subject to inventory availability while supplies last.
To apply for the promotion for online purchases, the Member must complete the following steps:1. Select a 75’’ TV eligible for the promotion, either as a standalone item or as part of a larger order;2. Select same-day or next-day delivery. At the time of placing the order, the shipping discount will not yet appear; 3. The savings will be reflected in the final invoice provided upon delivery. The discount will be reversed as credit on the account statement of the card used, subject to the bank’s processing times.
Warranties and Returns: Warranty terms for eligible products can be found in the Local Conditions section on PriceSmart.com.
The program is subject to the capacity for handling users and traffic, as well as the capabilities and limitations of www.pricesmart.com.
The program is available only to members with active memberships during the promotional period. Inactive members who wish to participate must renew their membership online or at their preferred club at any time before or during the promotional period to be eligible.
This program applies to the payment methods available on www.pricesmart.com in the respective country.
PriceSmart may immediately suspend the promotion without any liability at its discretion if fraud is detected, including alterations, substitutions, or any other irregularities in the promotion, use of the membership, or payment registration process.
In the event of unforeseen circumstances, if PriceSmart is forced to suspend the promotion temporarily or permanently, its only responsibility will be to communicate the situation sufficiently, and participants will not be entitled to any claims or compensation.
Participants accept these conditions in advance and waive any right to request changes or improvements.
Participants are considered informed of any additions or clarifications to these Terms and Conditions by PriceSmart simply publishing them in the same section on www.pricesmart.com.
For more information or questions about this promotion, please contact our Member Services Department.
These regulations establish the terms and conditions that will govern the promotion called "Tena Welfare Plan", in accordance with the following provisions:
FIRST: OBJECT:
The name of this promotion is called "TENA WELLNESS PLAN PROMOTION" (hereinafter "THE PROMOTION")", whose brand involved is TENA and consists of a loyalty plan in which participants may redeem one (1) participating product, under the terms and conditions expressly established in these regulations.
SECOND: TERRITORY
This promotion is valid only in the Republic of Guatemala.
THIRD: DEFINITIONS
This Promotion is organized by the company _________, S.A., a company in force and incorporated in accordance with the laws of the Republic of Guatemala, ________, domiciled at _______r; who hereinafter and for the purposes of these Regulations will be referred to as the "Organizer".
Refers to this document which regulates the terms and conditions of the Promotion.
The participating stores where interested parties will be able to purchase the products participating in this promotion will be the pharmacies located within the establishments of the PriceSmart supermarket chain, specifically in the following locations:
The participating stores where interested parties may redeem the fourth product for free, in accordance with the terms and conditions of these regulations, will be the establishments of the supermarket chain and/or clubs;
The brand of the products participating in the promotion will be TENA, specifically in the following variants and presentations, namely: (i) TENA Pants Ultra Protect M, in a presentation of forty-eight (48) units; (ii) TENA Pants Ultra Protect G, in a presentation of forty-eight (48) units; The participant will be able to purchase the participating products while stocks last.
Hereinafter, for the purposes of these regulations, it will be referred to as the "Participating Products". It cannot be presumed that any other brand, product, size, variant or presentation not expressly established or indicated in these regulations, participates or generates any right within the Promotion. For clarification purposes, it is established that the letter "M" refers to "medium" or medium size and the letter "G" refers to "large" or large size.
FOURTH: THE PARTICIPANTS
Those interested in participating and applying this Promotion must be natural persons, of legal age, with legal capacity to act and must demonstrate this to the full satisfaction of the Organizer with the appropriate documents, specifically Personal Identification Document (DPI) or valid passport.
Any other participant such as legal entities, companies, associations, foundations, and social aid entities such as nursing homes and the like are totally excluded from this Promotion. The Organizer reserves the right to disqualify any participant who does not demonstrate that he/she meets the requirements established in these regulations in order to participate, without being subject to any complaint for liability for this act.
The following persons may not participate: a) Employees, executives and officers of the organizer and its subsidiaries; b) Employees, executives and officials of advertising agencies and other suppliers hired by the organizer; c) Officials of any of the companies involved in this promotion who, by reason of their position, may in any way influence the development of the promotion or the allocation of the prizes and d) Relatives up to the second degree by consanguinity or affinity of all of the above.
FIFTH: THE TERM OF THE PROMOTION
The Promotion will begin on June 15, 2025 at 12:00 a.m. and will end on September 15, 2025 at 11:59 p.m.
SIXTH: MECHANICS
As a first step, those interested must register as users on the www.planbienestar.com platform. Registration on this platform can be done from the comfort of their home, cell phone or at the place of purchase. The participant may authorize third parties to make the purchase on their behalf. If a person has a user who is already registered in the program, they should not do it again.
Interested parties must purchase the products of TENA brand, in the presentations established in clause three, paragraph d) of these regulations, in any of the establishments of the PriceSmart chain, described in clause three, paragraph c.) i.
By accumulating three (3) purchases of the same product, either in quantity and size, they will be able to redeem one (1) product of the same size and type, with a maximum quantity of 48 units, while stocks last. Participants may accumulate the three (3) purchases successively (on different days) or may make it in the same purchase.
The exchange applies only to line products, which does not apply to special offers, or additional pieces.
The interested parties must go to the participating business authorized for the exchange – described in clause three, paragraph c). II. – And provide the invoice for the purchase, which must be in good condition and legible. Card vouchers (receipts) are not accepted as a backup of purchase.
The participant must activate their purchase(s) through the clerk or cashier of the participating store where they make the purchase. The participant will have thirty (30) days to register their purchase, starting the accounting period on the day of purchase of the product.
The participants will be able to enter the digital platform and check their active purchases and redemptions at any time during the validity of this promotion.
For all purposes of accreditation and activation of the purchase, it will be necessary to present the valid identity document in good condition and the purchase invoice, since these documents will be essential and necessary to activate the purchase.
SEVENTH: PERSONAL DATA
Participants freely and specifically and expressly consent to the collection of their non-sensitive personal data and authorize access to such information by the Organizer and its inclusion in a database, if it so wishes, also authorize the use of said database to send commercial information from the organizing company or third parties, as well as any commercial purpose of the company's entities that is not prohibited in accordance with the principle of quality of information and suitability for purpose. Similarly, participants will have the right to request the rectification of their data or deletion from the database that the organizer or third parties have collected and processed.
The personal data provided to the Organizer, its subsidiaries and/or affiliates for the purpose of the Promotion will be used solely for the purpose of identifying the Participant in this promotion. In the event that the Organizer transfers the personal data to a third party that requires to know them, the latter will require the third party to comply with confidentiality and protection in accordance with the legislation in force and applicable to the matter in the Republic of Panama.
The person responsible for the database is the Organizer, ESSITY __________, S.A., whose address is _______. The owner of the personal data may exercise against the Organizer all rights of access, rectification, cancellation or opposition to them. The request by means of which intend to exercise the rights mentioned above must be sent to the Promotion's personal data processor at the following e-mail: info@planbienestar.com
EIGHTH: IMAGE RIGHTS
The Organizer may obtain the consent of the participants for the use of their voice and image to be used in television programs, publications on Tena's social media platforms, and other advertising media and in general in any means of dissemination for purposes related to this promotion, either during the promotional period or once it has expired. the owner may revoke said consent. This authorization shall not imply any duty to remunerate or compensate the participant.
NINTH: RELATIONSHIP BETWEEN THE PARTIES
Nothing in this Promotion shall be construed as creating a relationship between the parties other than that arising from normal course of trade. No participant or winner of the promotion, by virtue of being one, acquires the status of employee, representative or agent of the Organizing company. Failure to comply with the obligations established in this regulation will end the relationship between the parties in its entirety.
TENTH: RESPONSIBILITY
The Organizer is responsible only for the delivery of the benefits indicated in these Regulations. The beneficiary will be responsible for the use and enjoyment given to it. By registering, participants release from liability the organizer, its subsidiaries and/or affiliates, and others involved in this promotion, including the Commercial Partner, as well as its officers, employees, representatives or agents for any damages that arise indirectly as a result of their participation in the promotion, or that result directly or indirectly from their acceptance, withdrawal or possession of the prize, or the fact that their identity is made public by the fact of having participated and/or won in the promotion.
Notwithstanding the foregoing, the Organizer's liability for:
a) Expenses incurred to participate in the promotion, to cash the prize or to enjoy it.
b) Unauthorized human interventions by third parties to computer systems or similar that alter the development of the promotion.
c) Damage of any kind or nature suffered by virtue of this promotion or during the enjoyment of the benefit.
d) Eventual suspension of the event.
ELEVENTH: RESTRICTIONS
The Promotion Regulations will be available in the participating establishments, as well as on the www.planbienestar.com platform
Any additional questions about the promotion can be evacuated through the call center of Essity __________, S.A. __________ from Monday to Friday from 8:00 AM to 5:00 PM