Last updated on June 20, 2025

LOCAL CONDITIONS FOR PANAMA

Membership Local Conditions

1. Maximum Reward:

The maximum reward may not exceed B/. 500.00/year.

2. Payment Methods and Currency

a. Payment methods accepted by PriceSmart.com: Visa, Master Card and Amex (debit card, credit card).

b. Payment currency at PriceSmart.com: US Dollars

c. Payment methods accepted at Club cashiers: Cash in US Dollars, PriceSmart Visa, PriceCash, Gift Card, MasterCard, Visa, Amex, Check *, Electronic Card Voucher Panama, General Voucher.

*Personal checks are not accepted. Business checks are accepted with prior verification.

3. Membership Prices*

Diamond Membership: Annual Payment US$ 40 + 7% ITBMS (Movable goods and services transfer tax), includes one card for the cardholder and an additional card.

Diamond Platinum Membership: Annual Payment US$ 80 + 7% ITBMS (Movable goods and services transfer tax), includes one card for the cardholder and an additional card.

Business Membership: Annual Payment US$ 40 +7% ITBMS (Movable goods and services transfer tax), includes card one for the cardholder and an additional card. Up to 3 additional cards available at US$ 15 + 7% ITBMS/each.

Business Platinum Membership: Annual Payment US$ 80 + 7% ITBMS (Movable goods and services transfer tax), includes one card for the cardholder and an additional card. Up to three additional cards available at US$ 20 + 7% ITBMS/each.

Membership prices are paid in US Dollars according to the exchange rate of the Central Bank of Panama on the day of purchase. Check the amount in local currency at the exchange rate of the day on our Membership page.

4. Online Purchase Rewards and Cashback accumulation

All purchases on pricesmart.com, PriceSmart app and any associated channels will accumulate Platinum membership rewards as per Membership terms and conditions. Members, holders of a co-branded credit card in Panama, will accumulate cashback for both their online and inclub purchases.

5. Legal age to purchase/renew a membership, purchase alcohol and tobacco products

In Panama, a person is considered of legal age when they are 18 years of age or older. Online and in-club purchases of restricted items, including but not limited to alcohol and tobacco, must comply with the local legal age defined to acquire these goods, which, in the case of Panama, is 18 years of age or older.

Other Conditions

1. About the cobranded credit card conditions during Smart Week

From November 20 to 26, 2023, buy at Zero Rate for up to 24 months with your PriceSmart Visa BAC credit cards on purchases from $100. Exclusive promotion for PriceSmart Visa BAC credit cards for physical purchases in PriceSmart clubs. The Zero Rate purchase is exclusive for BAC credit cards and includes a purchase in interest-free installments, as long as the customer makes the minimum payment plus the installments billed to their account statement before or on the day of the payment date. cash (rewardable). The purchase in Installments is linked to the credit limit available on the card, it is not Extra-financing. It is the customer's responsibility to choose the term at the time of purchase. There are no additional charges for Zero Rate purchases. To learn more about installment purchases, go to www.baccredomatic.com

2. About the Home Delivery Service for Large Size and Heavy Weight Items

Home delivery is a service provided by PriceSmart to deliver orders and items that because of their size and weight (+9.5 cubic feet and/or +100lbs) are not eligible for Standard Delivery (Next day) or Express Delivery (Same Day).

These deliveries are scheduled 3 times a week and follow the same distance limitation of that of our other delivery services. These may vary by country.

For PriceSmart to provide the Home Delivery service some conditions must be met:

1. Members must confirm that product or products purchased can be handled and pass through the access tunnel to your final address, whether they are door frames, elevators, stairs, corridors, or any other physical restriction of the property where the delivery will be made.

2. The product will be left in the Lobby or first floor if it is delivered to a building. If the building has a suitable freight elevator within which the product can be transported, the delivery staff will help you get the item up to the designated floor. If the delivery is to a residence, the delivery personnel could deposit the product in the place selected by the member if the conditions mentioned previously are met.

3. For the safety of the people in charge of the delivery and protection of the product, it will only be properly handled with its original packaging until the final delivery site.

4. Once the product is at the disired adress, the member must remove the packaging and examine the product carefully, it must arrive in perfect condition without any damages. If the member is satisfied, he or she must sign the delivery documents or the delivery application as proof that the item has beed delivered in perfect condition.

5. If the item is not in perfect condition the member must not accept it and return it to the delivery personnel, detailing the reasons for non-acceptance in writing in the delivery form or application.

6. The member must guarantee the reception and attention to the Home Delivery staff on the agreed delivery date. If the delivery cannot be concluded due to non-compliance or non-availability of the member, a second delivery will be scheduled with an additional charge that the member must pay.

7. If the member lives an apartment or the delivery is any type of building, the member is responsible to comply with all restrictions and regulations. In the case that the delivery can’t be executed because of a noncompliance with the building’s regulations; an additional charge would be made for failed delivery that must be assumed by the member.

8. PriceSmart assumes the responsibility to deliver the purchased product in perfect condition to the address assigned by the member, only if the member complies with the conditions stated above.

9. At the time of purchase, the member will be informed of the day of delivery, but not the exact time.

10. Delivery personnel are not authorized to handle the product other than the delivery item(s). Tasks such as installations, disassembling doors or any other task will not be carried out.

11. Products will not be delivered through entrances other than those of normal transit, PriceSmart does not perform entrance maneuvers through balconies, windows or accesses other than those of normal transit of the place of delivery.

12. If the product cannot be delivered through the normal entrance tunnel, the product will be delivered to the property's concierge only with authorization and under the responsibility of the member.

13. The delivery personnel will not receive any economic or any other incentive from the member, they are also not authorized to perform tasks other than the delivery and those specified in agreement document.

14. No packaged product will be delivered; PriceSmart´s responsibility is to deliver the product in optimal physical condition and unpack for the member to inspect.

15. The delivery staff is committed to offer the best possible service to the member; PriceSmart´s interest is to provide the member with an outstanding shopping experience.

16. The delivery service will only cover the urban area of the city where the purchase was done. To verify coverage of other cities, please consult with sales floor staff or Click & Go Staff.

3. PriceSmart Tire Center Conditions

Tire/Battery Warranty Form

Available to the original member who purchased Passenger and/or Truck/SUV tires that are purchased and installed at PriceSmart. Warranty covers manufacture defects on the tire tread area for tire(s) that are installed at PriceSmart. Warranty coverage is based on the remaining tread at the time of failure. The warranty does not apply to tires that are repairable. This plan is available under the following conditions: The member must be the original purchaser, have an active PriceSmart membership, ensure correct mechanical maintenance of their vehicle that does not directly affect the tires, and must present the original warranty form and invoice.

PriceSmart Warranty Protection Plan

The protection plan includes Rotations and Balances every 10,000 KMS or 6 months and flat/puncture repair at no cost as long as the damage and tire meet the recommended conditions for repair. (It is necessary to present this warranty form and original invoice for these services).

PriceSmart will repair tires with tread damage no greater than ¼’ in diameter, and with more than 2/32 of an inch remaining tread (per tread gauge). The protection plan is not applicable on a tire(s) with cuts, non-repairable puncture or impact damage, including vandalism or damage incurred in accidents.

This protection plan does not replace or modify any original manufacturer's warranty against defects in workmanship and material. When the protection plan is applied the member will be given credit for the purchase of a new tire on a pro-rated basis based on remaining tread of the tire.

The usable tread of a tire is the original tread depth minus 2/32 of an inch, (according to tread gauge).

The member must submit the claim to the PriceSmart club with their invoice and warranty form and the damaged tire must accompany the claim. Member is required to sign PriceSmart's return receipt.

The Protection Plan does NOT cover: A) Damage due to vandalism or other intentional reason, B) Tires transferred and installed on a different vehicle, C) Loss of time, inconvenience, loss of use of the vehicle or consequential damage, E) DOES NOT COVER DAMAGE TO SIDEWALLS OF THE TIRE.

As a condition of this plan, the member is required to make sure that their vehicle is in optimal mechanical conditions and that the tires be properly installed, balanced, rotated, and operating at proper air pressure to obtain maximum mileage use from the tire. The air pressure of the tires including the spare should be checked at least once a month.

Clubs in Panama that offer alignment services: 6203 – El Dorado / 6206 – Costa Verde

Clubs in Panama that don´t offer alignment services: 6204 - David / 6205 - Brisas / 6207 – Veraguas

4. BAC Credomatic PriceSmart VISA Cashback Promo

10% CashBack promotion is valid from September 11 to September 18, 2023. Exclusive promotion when making a minimum purchase of $200 at PriceSmart.com in Panama when paying with the BAC Credomatic PriceSmart VISA credit card. Applies only for purchases at PriceSmart.com. Up to a maximum fee of $50 per account will be refunded. Does not apply to transactions in installments at 0% interest, nor for redemption of points, nor with other promotions. The CashBack will be reflected as a bonus until the second account statement after the purchase and after the credit card cut-off date. The client will have a period of 60 days from the end of the promotion to present to the bank any claim related to the promotion. Does not apply with other promotions. For more information on the conditions, find the program regulations at www.baccredomatic.com.

5. Juntos por la Educación

Donations are not tax-deductible. Maximum matching amount US$180,000.

6. TENA PANAMA WELFARE PLAN REGULATIONS

These regulations establish the terms and conditions that will govern the promotion called "Tena Welfare Plan", in accordance with the following provisions:

FIRST: OBJECT:

The name of this promotion is called “TENA WELFARE PLAN PROMOTION” (hereinafter “THE PROMOTION”), whose brand involved is TENA and consists of a loyalty plan in which participants may redeem one (1) participating product, under the terms and conditions expressly established in these regulations.

SECOND: TERRITORY

This promotion is valid only in the Republic of Panama.

THIRD: DEFINITIONS

a) Organizer

This Promotion is organized by ESSITY CENTROAMÉRICA, S.A., a company in good standing and incorporated under the laws of the Republic of Costa Rica, legal entity identification number 3-101-211115, domiciled at the Plaza Roble Corporate Center, Los Balcones building, third floor; hereinafter referred to as the "Organizer" for the purposes of these Rules.

b) Regulations

This document governs the terms and conditions of the Promotion.

c) Participating Stores

Stores for the purchase of participating products:

The participating stores where interested parties can purchase the products participating in this promotion will be the pharmacies located within the PriceSmart supermarket chain, specifically in the following seven (7) locations: (i) PriceSmart Vía Brasil; (ii) PriceSmart El Dorado; (iii) PriceSmart David, Chiriquí; (iv) PriceSmart Brisas del Golf; (v) PriceSmart Costa Verde; (vi) PriceSmart Santiago, Veraguas; (vii) PriceSmart Metro Park.

Stores for the exchange of the fourth free product:

Participating stores where interested parties may redeem their fourth product for free, in accordance with the terms and conditions of these regulations, will be the establishments of the PriceSmart supermarket chain, only in the following two (2) locations: (i) PriceSmart El Dorado; (ii) PriceSmart Costa Verde.

Participating products and brands

The brand of the products participating in the promotion will be TENA, specifically in the following variants and presentations, namely: (i) TENA Pants Ultra Protect M, in a presentation of forty-eight (48) units; (ii) TENA Pants Ultra Protect G, in a presentation of forty-eight (48) units; (iii) TENA Slip Ultra Protect M, in a presentation of forty-eight (48) units; (iv) TENA Slip Ultra Protect G, in a presentation of forty-eight (48) units. Participants may purchase participating products while supplies last.

Hereinafter, for the purposes of these regulations, said products will be referred to as the "Participating Products." No other brand, product, size, variant, or presentation not expressly established or indicated in these regulations may be assumed to participate or generate any rights within the Promotion. For clarification purposes, the letter "M" refers to "medium" or medium size, and the letter "G" refers to "large."

FOURTH: OF THE PARTICIPANTS

Those interested in participating in this Promotion must be natural persons of legal age, with the legal capacity to act, and must demonstrate their qualifications to the full satisfaction of the Organizer by providing the appropriate documentation for the case, specifically a valid national ID or passport.

Any other participants, such as legal entities, companies, associations, foundations, and charitable organizations such as nursing homes and similar institutions, are strictly excluded from this Promotion. The Organizer reserves the right to disqualify any participant who fails to demonstrate compliance with the requirements established in these rules, without such disqualification giving rise to any claim or liability.

The following individuals are not eligible to participate: a) Employees, executives, and officers of the Organizer and its subsidiaries; b) Employees, executives, and officers of the advertising agencies and other suppliers contracted by the Organizer; c) Officers of any companies involved in this Promotion who, due to their position, may in any way influence the development of the Promotion or the allocation of prizes; and d) Relatives up to the second degree of consanguinity or affinity of any of the above.

FIFTH: PROMOTION PERIOD

The Promotion will begin on June 15, 2025, at 12:00 a.m. and end on September 15, 2025, at 11:59 p.m.

SIXTH: MECHANICS

User creation

As a first step, interested parties must register once as users on the platform. www.planbienestar.com. Registration on this platform can be done from the comfort of their home, cell phone or at the place of purchase. The participant may authorize third parties to make the purchase on their behalf. If a person has a user who is already registered in the program, they should not do it again.

Purchase mechanics

Interested parties must purchase TENA brand products, in the presentations established in clause three, paragraph d), of these regulations, in any of the establishments of the PriceSmart chain, described in clause three, paragraph c.) i.

By accumulating three (3) purchases of the same product, regardless of quantity and size, participants may redeem one (1) product of the same size and type, up to a maximum of 48 units, while supplies last. Participants may accumulate the three (3) purchases successively (on different days) or make all three purchases in a single purchase.

The exchange applies only to line products; it does not apply to special offers or additional items.

The interested parties must go to the participating business authorized for the exchange (described in clause three, letter c). ii.) and provide the purchase receipt, which must be in good condition and legible. Card vouchers are not accepted as proof of purchase.

Purchase activation

Participants must activate their purchase(s) through the salesperson or cashier at the participating store where they make the purchase. Participants will have thirty (30) days to register their purchase, with the accounting period beginning on the day of purchase.

Participants may access the digital platform and check their active purchases and redemptions at any time during the duration of this promotion.

For all purchase accreditation and activation purposes, presentation of a valid and valid ID and the purchase invoice will be required, as these documents are essential and necessary to activate the purchase.

d) Limitations

i. Only five (5) redemptions per person per month will be allowed, starting with the purchase of the first product.

ii. Purchase receipts made only during the promotion period and for purchases made only at participating establishments, as described in clause three, letter c.) i, are eligible.

iii. Purchases that differ in size or quantity of presentations, or any other variation not established in clause three, letter d) of these regulations, will not be counted as valid.

iv. Redemptions that are not redeemed at the end of this Promotion will be void.

v. This promotion does not apply to other promotions and/or discounts not covered by these regulations.

vi. The gift or redemption product will have a hidden barcode and will be marked as a product with no commercial value in the case of Price Smart stores.

vii. Purchases must be made at the same participating supermarket/pharmacy chains; therefore, the interested party may not combine purchases from different participating establishments.

viii. The redemption or royalty product is the line product; it does not apply to Bonus Packs or royalties.

ix. The redemption product will be valid until the end of the promotion or while supplies last.

SEVENTH: PERSONAL DATA

Participants freely, specifically, knowingly, and expressly give their consent for the collection of their non-sensitive personal data and authorize access to such information by the Organizer, as well as its inclusion in a database, if the Organizer deems it appropriate. Participants also authorize the use of said database for the purpose of sending commercial information from the Organizer or third parties, as well as for any commercial purpose of the Organizer’s related entities, provided such use is not prohibited under the principles of data quality and purpose limitation. Likewise, participants shall have the right to request the rectification or deletion of their data from any database that the Organizer or third parties have collected and processed.

The personal data provided to the Organizer, its subsidiaries and/or affiliates for the purposes of this Promotion will be used solely for the purpose of identifying the Participant in connection with the Promotion. In the event the Organizer transfers the personal data to a third party who requires access to it, the Organizer shall require such third party to comply with confidentiality and data protection obligations in accordance with the laws in force and applicable in the Republic of Panama.

The data controller is ESSITY CENTROAMÉRICA, S.A., with its address at San José, Escazú, San Rafael, Centro Corporativo Plaza Roble, Edificio Los Balcones, Third Floor. The data subject may exercise against the Organizer all rights of access, rectification, cancellation, or objection to the processing of their personal data. Requests to exercise these rights must be submitted to the personal data processing officer of the Promotion at the following email address: info@planbienestar.com.

EIGHTH: IMAGE RIGHTS

The Organizer may obtain the consent of participants for the use of their voice and image in television programs, publications on Tena's social media platforms, and other advertising media, and in general in any means of dissemination for purposes related to this promotion, either during the promotional period or after it has expired. The holder may revoke said consent. This authorization does not imply any obligation to remunerate or compensate the participant.

NINTH: RELATIONSHIP BETWEEN THE PARTIES

No provision of this Promotion shall be construed as creating a relationship between the parties other than that arising from ordinary commercial transactions. No participant or winner of the promotion, by virtue of their status, acquires the status of employee, representative, or agent of the Organizer. Failure to comply with the obligations established in these regulations will terminate the relationship between the parties entirely.

TENTH: LIABILITY

The Organizer is solely responsible for the delivery of the benefits indicated in these Regulations. The beneficiary will be responsible for their use and enjoyment of the benefits. By registering, participants release the Organizer, its subsidiaries and/or affiliates, and all other parties involved in this promotion, including the Commercial Partner, as well as their executives, employees, representatives, or agents, from any liability for any damages arising indirectly as a result of their participation in the promotion, or that result directly or indirectly from their acceptance, withdrawal, or possession of the prize, or from their identity becoming public due to having participated and/or won the promotion.

Notwithstanding the foregoing, the Organizer is expressly released from liability for:

Expenses incurred to participate in the promotion, to redeem the prize, or to enjoy it;
Unauthorized human intervention by third parties in computer systems or similar systems that alter the progress of the promotion.
Damages of any kind or nature suffered as a result of this promotion or while enjoying the benefit.

d) Any suspension of the event.

ELEVENTH: RESTRICTIONS.

1. 1. Restrictions apply to this Promotion, so all aspects of this Promotion are subject to the requirements and restrictions of these Regulations.
  2. Purchases made at participating stores, as described in clause three, letter c.) i, will be considered valid.
  3. For the delivery of the unit(s) object of the exchange, the participant must present his/her valid identity document in good condition.
  4. For the delivery of the unit(s) object of the exchange, the participant must present his/her valid identity document in good condition.
  5. Purchases may be made at participating stores, as described in clause three, letter c. i., and exchanges may only be made at participating stores as described in clause three, letter c. ii. Purchases made at other supermarket/pharmacy chains will not be counted.
  6. Any irregularity detected, in the broadest sense, during this Promotion entitles the Organizer to suspend the Promotion in whole or in part, without incurring any liability for such suspension.
  7. The Organizer or participating stores will not be responsible for any expenses incurred by participants in redeeming products.
  8. Employees of the Organizer and their relatives up to the second degree of consanguinity, as well as Organizer personnel, external officials, and suppliers involved in the Promotion are not eligible to participate.
  9. This promotion does not apply to other promotions and/or discounts.
  10. The Organizer, its representatives, or any natural or legal person related to this Promotion will not be liable if the participant enters incorrect information on the platform that prevents the activation or confirmation of the purchase.
  11. The Organizer reserves the right to modify these Rules at any time to introduce any necessary changes for the smooth running of the promotion.
  12. To publicize the results of the Promotion, participants expressly authorize Essity Consumidor Centroamérica, S.A. to publish their names in newspapers, on social media, and in other promotional materials for subsequent dissemination.

This includes the Organizer's right to take photos and/or videos of the winners and make them public, without any additional compensation. This is done to ensure the veracity and publicity of the results of the Promotion.

The promotion rules will be available at participating establishments, as well as on the platform www.planbienestar.com

Any additional questions about the promotion can be answered through the Essity de Centroamérica, S.A. call center at 800 7378 4240, Monday through Friday, 8:00 AM to 5:00 PM.

7. Abox Plan

1. Participants: This promotion is open to all registered users of the Abox plan.

2. Participating Products: The promotion applies exclusively to the purchase of the following products:

Ensure Advance Vanilla 2PK/850G

Ensure Advance Strawberry 2 PK/850G

Ensure NG Vanilla 2 PK/850 G

Glucerna Vanilla 2PK/850G

Ensure Advance 16/8 OZ

Pediasure Vainilla 16PK/8 OZ

Pediasure Plus Vainilla 1600 G x 1 Polvo

Similac 3 Formula 5HMO en polvo 1.8 KG

ID PSMT	AS 400	PRODUCTO	PUNTOS POR COMPRA	PUNTOS POR CANJE	PROCEDE HIJO
6018	336663	ENSURE ADVANCE SUPLEMENTO EN POLVO 2 UNIDADES / 850 G	113	565	SI
6019	434330	ENSURE ADVANCED SABOR A VAINILLA 16 UNIDADES / 220 ML	11	55	SI
6020	434329	ENSURE SABOR A VAINILLA 16 UNIDADES / 220 ML	9	45	SI
6021	343433	ENSURE VAINILLA 2 UNIDADES/850 G	89	445	SI
6028	379408	GLUCERNA VAINILLA 16 UNIDADES /237 ML	11	55	SI
6137	477134	GLUCERNA VAINILLA 2 UNIDADES / 850 G	141	705	SI
6067	420762	PEDIASURE VAINILLA 1.6 KG	199	995	NO
6080	346026	SIMILAC 3 2.1KG	129	no aplica	NO
6135	471226	SIMILAC 3 FORMULA 5HMO EN POLVO 1.8 KG	104	no aplica	NO

3. Promotion Mechanics: For every purchase of five (5) units of the same participating product, the customer will receive an additional unit of the same product for free, or they can redeem the equivalent points for another product at no additional cost.

To participate, the customer must:

Upload the corresponding purchase invoices for the participating products through their ABOX account.

Once the necessary points have been accumulated, they can generate a redemption coupon for the free product.

The accreditation of points will be available within a maximum period of 48 hours after the invoice is registered in the system.

4. Redemption of the Product without cost: The redemption of the not cost product is subject to product availability at the pharmacy at the time of the request. To redeem the coupon, the customer must present the coupon generated in ABOX and the original purchase invoice at a participating pharmacy.

5. Promotion Period: This promotion is valid from November 1, 2024, to August 31, 2025.

6. Additional Information: For more details about the promotion, complete terms and conditions, and an updated list of participating pharmacies, visit www.aboxplan.com or consult the document available at Link.

For any questions or inquiries, you can write to soporteabox@abbott.com

8. Special Savings on selected TV's” promotion campaign - Terms and Conditions for Platinum Members.

This promotional campaign is designed to offer PriceSmart Members special savings for a limited time on the purchase of certain Smart TV references. To make the most of this promotion, please read the following terms and conditions to clarify any doubts you may have.

Platinum Membership Upgrade Restrictions

Current Diamond Members who upgrade to the Platinum Membership to enjoy these promotional benefits will not be entitled to downgrade their Membership until the next renewal date.

Non-Members who acquire a Platinum Membership to enjoy the savings will not be able to downgrade their Membership to Diamond until the renewal date.

Campaign Duration

This promotion is available from April 16th, 2025, until June 12th, 2025, or while supplies last, whichever occurs first.

Selected TV models

The TV models that are eligible for this campaign have the following item numbers:

Panama: 479597; 479601; 480005; 480010; 481020; 480310.

Availability may change depending on the country and the Club. For more information, please visit PriceSmart.com

Savings Coupon

Platinum Members will get an exclusive savings coupon to apply to their purchase.

The amount of the coupon varies according to the following criteria

The amount of the coupon varies according to the following criteria:

COUNTRY

TV SIZE

COUPON

Panama

50”

55 – 65"

70 – 75"

$50

$75

$100

Each coupon will show the respective amount in local currency and will be listed on the corresponding purchase receipt.

Coupons are non-cumulative; a maximum of one coupon may be used per item purchased.

Coupons must be applied at the time of purchase.

Credit Card Coupon

Platinum Members who pay with their purchase with their PriceSmart co-branded credit card will get an additional savings coupon. Said coupon is valid until June 12th, 2025, or while supplies last.