Local Conditions | PriceSmart
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Last updated on August 30, 2022

Local Conditions for Colombia

 

Membership Conditions

1. Maximum Reward:

PriceSmart Colombia Platinum Members receive a 2% reward on the majority of purchases, a percentage calculated on the purchase value, not including the VAT. 

The maximum reward may not exceed $ 1.950.000/year.

 

2. Payment Methods and Currency

a. Payment methods accepted by PriceSmart.com: Visa, Master Card and Amex (debit card, credit card).

b. Payment currency at PriceSmart.com: Colombian Pesos (COP).

c. Payment methods accepted at Club cashiers: Cash, Amex, Big Pass Card, Gift Card PriceSmart, MasterCard, PriceSmart Scotiabank Visa, Codensa Card, Tuya Card, Visa, Diners Club.

 

3. Membership Prices

Diamond Membership: Annual Payment COP$ 119.000, includes one card for the cardholder and an additional card.

Diamond Platinum Membership: Annual Payment COP$ 330.000, includes one card for the cardholder and an additional card.

Business Membership: Annual Payment COP$ 119.000, includes card one for the cardholder and an additional card. Up to 3 additional cards available at COP$ 35.000/each.

Business Platinum Membership: Annual Payment COP$ 330.000, includes one card for the cardholder and an additional card. Up to three additional cards available at COP$ 65.000/each.

 

4. Online Purchase Rewards and Cashback accumulation

All purchases on pricesmart.com, PriceSmart app and any associated channels will accumulate Platinum membership rewards as per Membership terms and conditions. Members, holders of a co-branded credit card in Colombia, will accumulate 4% PriceCash for inclub purchases only. Temporarily, pricesmart.com purchases will only accumulate 1% PriceCash. 

 

5. Legal age to purchase/renew a membership, purchase alcohol and tobacco products

In Colombia, a person is considered of legal age when they are 18 years of age or older. Online and in-club purchases of restricted items, including but not limited to alcohol and tobacco, must comply with the local legal age defined to acquire these goods, which, in the case of Colombia, is 18 years of age or older.

 

6. Privacy Policy Conditions

APPENDIX 1 – SPECIFIC PROVISIONS FOR THE REPUBLIC OF COLOMBIA

Identification of the Data Controller and Contact Channels

- PriceSmart Colombia S.A.S. - N.I.T. 900319753-3

- Address: Avenida Calle 26 No. 71A – 16 Oficinas Administrativas

- Telephone (57) (1) 7424114. Email: dataprivacy@pricesmart.com

- Webpage: www.pricesmart.com https://shop.PriceSmart.com/co/sp/contact-us/

 

Procedure for the Exercise of Your Rights as Data Owner

Queries: Data owners who wish to make inquiries must consider that PriceSmart, as the data controller, will provide said persons with all the information contained in the individual record or that is linked to the identification of the Holder. The query will be made through the contact channels enabled by PriceSmart and will be answered within a maximum term of ten (10) business days from the date of receipt of the request. When it is not possible to attend the query within said term, the interested party will be informed, stating the reasons for the delay and indicating the date on which their query will be attended, which in no case may exceed five (5) business days following the due date. of the first term, without prejudice to the provisions contained in special laws or regulations issued by the National Government that may establish lower terms, based on the nature of the personal data.

 

Claims: The data owner who considers that the information contained in a PriceSmart database should be corrected, updated or deleted, or when he/she notices the alleged breach of any of the duties contained in the applicable Law, may file a claim with PriceSmart or the person in charge of the treatment, which will be processed under the following rules:

 

(i) The claim will be formulated through a request addressed to PriceSmart or to the person in charge of the treatment, with the identification of the Holder, the description of the facts that give rise to the claim and the address, accompanying the documents that you want to assert.

 

(ii) If the claim is incom

of the claim to correct the faults. After two (2) months from the date of the request without the applicant submitting the required information, it will be understood that the claim has been withdrawn.

 

(iii) In the event that the person who receives the claim is not competent to resolve it, it will be transferred to the appropriate person within a maximum term of two (2) business days and the situation will be reported to the interested party.

 

(iv) Once the complete claim is received, in a term not exceeding two (2) business days, a legend will be included in the database that says "claim in process" and the causes that motivated it. Said legend must be maintained until the claim is resolved in substance.

 

The maximum term to address the claim will be fifteen (15) business days from the day following the date of receipt. When it is not possible to address the claim within said term, the interested party will be informed of the reasons for the delay and the date on which their claim will be addressed, which in no case may exceed eight business days following the expiration of the first term.

Revised: February 22, 2022