Updated August 15, 2020

 

 

 

 

Updated July 30, 2020

 

 

PRICESMART'S COMMITMENT TO ITS MEMBERS AND STAFF DURING THE COVID-19 PANDEMIC

The health and well-being of our employees and members is our top priority, and that is why, since the beginning of the COVID-19 pandemic, we at PriceSmart have prepared and are proactively taking numerous precautions in each of our 13 different markets to keep our stores clean, our members safe and our workers informed of best practices to reduce the risk of exposure. Learn more>>

 

 

 

Updated July 24, 2020

 

 

Announcement to our Members

 

Dear Member,

Yesterday we learned that an employee at our Los Prados Club, Santo Domingo, in Dominican Republic, has been diagnosed with COVID-19. That person is isolated in good medical care.

All procedures were promptly activated, including but not limited to:

•    Potentially exposed employees were identified and sent them home on quarantine.

•    Deep clean was performed with a certified cleaning service company.

•    We proceed to notify the health authorities and followed local guidelines.

 

We cordially remind you that this Club is still open during its opening hours.

Please, visit pricesmart.com to learn more about changes and new tools that we are putting in place to reduce the risk for our members and employees during your shopping experience.

Our teams are grateful for your trust and support during these times.
PriceSmart Dominican Republic
 
 

Updated May 11, 2020

 

 

Announcement to our Members

 

Dear Member,

Yesterday we learned that two more employees from our Bolivar club, located in Santo Domingo, were diagnosed with COVID-19 and are now isolated at home in good medical care.

All procedures were promptly activated, including but not limited to:

  • Identified potentially exposed employees and sent them home on quarantine (in accordance with World Health Organization recommendations).
  • Performed a deep clean overnight with a certified cleaning service company.
  • We have distinctly separated shift patterns, and we are also offering additional time off every two weeks. This further reduces the risk of community spread of the virus while ensuring continuity of operations.
 
PriceSmart continues to implement numerous updates to processes, from cleaning protocols and social distancing and employee temperature checks at the start of shifts, to implementation and use of facial protection for cashiers and other areas in direct contact with members.
 
The club is now open from 8:00 am to 3:00 pm, Monday to Sundays, in accordance with local regulations.

Please, visit pricesmart.com to learn more about changes and new tools that we are putting in place to reduce the risk for our members and employees during your shopping experience.

We are in this together, and you have our commitment to do our part to care for the health and safety of our members and employees.

Our teams are grateful for your trust and support during these times.
 
 

Updated May 10, 2020

 

 

Announcement to our Members

 

Dear Member,

Today we learned that an employee from our Los Prados club, located in Santo Domingo, was diagnosed with COVID-19 and is now isolated at home in good medical care.

All procedures were promptly activated, including but not limited to:

  • Identified potentially exposed employees and sent them home on quarantine (in accordance with World Health Organization recommendations).
  • Performed a deep clean overnight with a certified cleaning service company.
  • We have distinctly separated shift patterns, and we are also offering additional time off every two weeks. This further reduces the risk of community spread of the virus while ensuring continuity of operations.
 
PriceSmart continues to implement numerous updates to processes, from cleaning protocols and social distancing and employee temperature checks at the start of shifts, to implementation and use of facial protection for cashiers and other areas in direct contact with members.
 
The club is now open from 8:00 am to 3:00 pm, Monday to Sundays, in accordance with local regulations.

Please, visit pricesmart.com to learn more about changes and new tools that we are putting in place to reduce the risk for our members and employees during your shopping experience.

We are in this together, and you have our commitment to do our part to care for the health and safety of our members and employees.

Our teams are grateful for your trust and support during these times.

 

 

Updated May 8, 2020

 

 

Announcement to our Members

 

Dear Member,

Yesterday we learned that two more employees from our Bolivar club, located in Santo Domingo, were diagnosed with COVID-19 and are now isolated at home in good medical care.

All procedures were promptly activated, including but not limited to:

  • Identified potentially exposed employees and sent them home on quarantine (in accordance with World Health Organization recommendations).
  • Performed a deep clean overnight with a certified cleaning service company.
  • We have distinctly separated shift patterns, and we are also offering additional time off every two weeks. This further reduces the risk of community spread of the virus while ensuring continuity of operations.
 
PriceSmart continues to implement numerous updates to processes, from cleaning protocols and social distancing and employee temperature checks at the start of shifts, to implementation and use of facial protection for cashiers and other areas in direct contact with members.
 
The club is now open from 8:00 am to 3:00 pm, Monday to Sundays, in accordance with local regulations.

Please, visit pricesmart.com to learn more about changes and new tools that we are putting in place to reduce the risk for our members and employees during your shopping experience.

We are in this together, and you have our commitment to do our part to care for the health and safety of our members and employees.

Our teams are grateful for your trust and support during these times.

 

 

Updated May 7, 2020

 

 

Announcement to our Members

 

Dear Member,

Yesterday we learned that another employee from our Arroyo Hondo club, located in Santo Domingo, was diagnosed with COVID-19 and is now isolated at home in good medical care.

All procedures were promptly activated, including but not limited to:

  • Identified potentially exposed employees and sent them home on quarantine (in accordance with World Health Organization recommendations).
  • Performed a deep clean overnight with a certified cleaning service company.
  • We have distinctly separated shift patterns, and we are also offering additional time off every two weeks. This further reduces the risk of community spread of the virus while ensuring continuity of operations.
 
PriceSmart continues to implement numerous updates to processes, from cleaning protocols and social distancing and employee temperature checks at the start of shifts, to implementation and use of facial protection for cashiers and other areas in direct contact with members.
 
The club is now open from 8:00 am to 3:00 pm, Monday to Sundays, in accordance with local regulations.

Please, visit pricesmart.com to learn more about changes and new tools that we are putting in place to reduce the risk for our members and employees during your shopping experience.

We are in this together, and you have our commitment to do our part to care for the health and safety of our members and employees.

Our teams are grateful for your trust and support during these times.
 
 

Updated May 5, 2020

 

 

Announcement to our Members

 

Dear Member,

Yesterday we learned that two employees from our Bolivar club, located in Santo Domingo, were diagnosed with COVID-19 and are now isolated at home in good medical care.

All procedures were promptly activated, including but not limited to:

  • Identified potentially exposed employees and sent them home on quarantine (in accordance with World Health Organization recommendations).
  • Performed a deep clean overnight with a certified cleaning service company.
  • We have distinctly separated shift patterns, and we are also offering additional time off every two weeks. This further reduces the risk of community spread of the virus while ensuring continuity of operations.
 
PriceSmart continues to implement numerous updates to processes, from cleaning protocols and social distancing and employee temperature checks at the start of shifts, to implementation and use of facial protection for cashiers and other areas in direct contact with members.
 
The club is now open from 8:00 am to 3:00 pm, Monday to Sundays, in accordance with local regulations.

Please, visit pricesmart.com to learn more about changes and new tools that we are putting in place to reduce the risk for our members and employees during your shopping experience.

We are in this together, and you have our commitment to do our part to care for the health and safety of our members and employees.

Our teams are grateful for your trust and support during these times.
 
 

Updated May 1, 2020

 

 

Announcement to our Members

 

Dear Member,

Yesterday we learned that an employee from our Arroyo Hondo club, located in Santo Domingo, was diagnosed with COVID-19 and is now isolated at home in good medical care.

All procedures were promptly activated, including but not limited to:

  • Identified potentially exposed employees and sent them home on quarantine (in accordance with World Health Organization recommendations).
  • Performed a deep clean overnight with a certified cleaning service company.
  • We have distinctly separated shift patterns, and we are also offering additional time off every two weeks. This further reduces the risk of community spread of the virus while ensuring continuity of operations.
 
PriceSmart continues to implement numerous updates to processes, from cleaning protocols and social distancing and employee temperature checks at the start of shifts, to implementation and use of facial protection for cashiers and other areas in direct contact with members.
 
The club is now open from 8:00 am to 3:00 pm, Monday to Sundays, in accordance with local regulations.

Please, visit pricesmart.com to learn more about changes and new tools that we are putting in place to reduce the risk for our members and employees during your shopping experience.

We are in this together, and you have our commitment to do our part to care for the health and safety of our members and employees.

Our teams are grateful for your trust and support during these times.

 

 

Updated May 1, 2020

 

 

Announcement to our Members

 

Dear Member,

Yesterday we learned that an employee from our Santiago club, located in Santiago, was diagnosed with COVID-19 and is now isolated at home in good medical care.

All procedures were promptly activated, including but not limited to:

  • Identified potentially exposed employees and sent them home on quarantine (in accordance with World Health Organization recommendations).
  • Performed a deep clean overnight with a certified cleaning service company.
  • We have distinctly separated shift patterns, and we are also offering additional time off every two weeks. This further reduces the risk of community spread of the virus while ensuring continuity of operations.
 
PriceSmart continues to implement numerous updates to processes, from cleaning protocols and social distancing and employee temperature checks at the start of shifts, to implementation and use of facial protection for cashiers and other areas in direct contact with members.
 
The club is now open from 8:00 am to 3:00 pm, Monday to Sundays, in accordance with local regulations.

Please, visit pricesmart.com to learn more about changes and new tools that we are putting in place to reduce the risk for our members and employees during your shopping experience.

We are in this together, and you have our commitment to do our part to care for the health and safety of our members and employees.

Our teams are grateful for your trust and support during these times.

 

 

Updated April 23, 2020

 

 

Announcement to our Members

 

Dear Member,

Yesterday we learned that another employee from our San Isidro club, located in Santo Domingo, was diagnosed with COVID-19 and is now isolated at home in good medical care.

All procedures were promptly activated, including but not limited to:

  • Identified potentially exposed employees and sent them home on quarantine (in accordance with World Health Organization recommendations).
  • Performed a deep clean overnight with a certified cleaning service company.
  • We have distinctly separated shift patterns, and we are also offering additional time off every two weeks. This further reduces the risk of community spread of the virus while ensuring continuity of operations.
 
PriceSmart continues to implement numerous updates to processes, from cleaning protocols and social distancing and employee temperature checks at the start of shifts, to implementation and use of facial protection for cashiers and other areas in direct contact with members.
 
The club is now open from 8:00 am to 3:00 pm, Monday to Sundays, in accordance with local regulations.

Please, visit pricesmart.com to learn more about changes and new tools that we are putting in place to reduce the risk for our members and employees during your shopping experience.

We are in this together, and you have our commitment to do our part to care for the health and safety of our members and employees.

Our teams are grateful for your trust and support during these times.

 

Updated April 22, 2020

 

 

Announcement to our Members

 

Dear Member,

Yesterday we learned that an employee from our San Isidro club, located in Santo Domingo, was diagnosed with COVID-19 and is now isolated at home in good medical care.

All procedures were promptly activated, including but not limited to:

  • Identified potentially exposed employees and sent them home on quarantine (in accordance with World Health Organization recommendations).
  • Performed a deep clean overnight with a certified cleaning service company.
  • We have distinctly separated shift patterns, and we are also offering additional time off every two weeks. This further reduces the risk of community spread of the virus while ensuring continuity of operations.
 
PriceSmart continues to implement numerous updates to processes, from cleaning protocols and social distancing and employee temperature checks at the start of shifts, to implementation and use of facial protection for cashiers and other areas in direct contact with members.
 
The club is now open from 8:00 am to 3:00 pm, Monday to Sundays, in accordance with local regulations.

Please, visit pricesmart.com to learn more about changes and new tools that we are putting in place to reduce the risk for our members and employees during your shopping experience.

We are in this together, and you have our commitment to do our part to care for the health and safety of our members and employees.

Our teams are grateful for your trust and support during these times.

 

Updated March 19, 2020

 

 

Dear Member,

 

For the Health and Safety of our Members and Employees please note returns will not be accepted on the following products:

 

  • Water
  • Sanitizing wipes
  • Rice
  • Hand sanitizer
  • Sugar
  • Toilet paper
  • Pasta
  • Paper towels
  • Lysol
  • Disinfectant cleaners

 

If you want to learn more about our warranty, please go to our Policies and Returns section.

 

Updated March 18, 2020

 


Dear Member,

 

For the Health and Safety of our Members and Employees please note the following:

 

From our side:

 

  • We are continually educating our employees on the proper health and safety procedures, to protect us all.
  • We are vigorously cleaning all surfaces and spaces, and providing hand sanitizer throughout the club.
  • We may place purchase limits on certain items that are in short supply, to serve the maximum number of members.
  • We are replenishing our merchandise as quickly as possible. That may involve changing brand and sizes that are typically provided.
  • We are limiting the amount of members in the building to avoid overcrowding.
  • Given this exceptional situation, certain in-club services might be temporarily closed

 

We appreciate your collaboration:

  • If possible, please keep a 1-meter distance from other members and club employees while shopping.
  • If possible, only one family member should access the club, allowing for more members to shop.
  • If possible, avoid bringing children to the club.
  • If possible, avoid cash payment. Consider the use of contactless credit cards.
  • In some clubs, we are expanding hours of operation to accommodate extended shopping. In other clubs, we may reduce hours of shopping to comply with local regulations.
  • Visit PriceSmart.com or our social media pages to get the most recent updates on our services.

Our in-club personnel is there to assist you. Following their recommendations will improve your experience.

 

THESE ARE UNIQUE AND CHALLENGING TIMES. LET’S TAKE GOOD CARE OF EACH OTHER