Updated December 3, 2020

 

 

Statement

 

Dear Member,

Please note that as foreign currency becomes less available, our regular sourcing and merchandising of imported goods may be affected in our Clubs.

We want to express our commitment on maintaining our business model of providing the highest quality merchandise and services at the lowest cost possible, as we work out solutions that can sustain or substitute our imported merchandise offering.

We understand the value that our selection of items delivers, and we are working diligently to restore any changes to our member's regular shopping cart.

 

PriceSmart Trinidad & Tobago

 

Updated September 14, 2020

 

 

Statement

 

Dear Member,

Today we learned that an employee at our Port of Spain Club, in Trinidad, has been diagnosed with COVID-19.  That person is isolated and in good medical care. All relevant procedures were promptly activated, including but not limited to:

 

• Potentially exposed employees were identified and sent them home on quarantine.

• Deep clean was performed with a certified cleaning service company.

• Health authorities were notified and we followed guidelines outlined by them. 

 

Please, visit http://www.pricesmart.com/pricesmart.com to learn more about changes and new tools that we are putting in place to reduce the risk for our members and employees during your shopping experience.

Our teams are grateful for your trust and support during these times.

PriceSmart Trinidad & Tobago

 

 

Updated August 24, 2020

 

 

Statement

 

Dear Member,

Today we learned that an employee at our Mausica Club, in Trinidad, has been diagnosed with COVID-19.  That person is isolated and in good medical care. All relevant procedures were promptly activated, including but not limited to:

 

• Potentially exposed employees were identified and sent them home on quarantine.

• Deep clean was performed with a certified cleaning service company.

• Health authorities were notified and we followed guidelines outlined by them. 

 

Please, visit http://www.pricesmart.com/pricesmart.com to learn more about changes and new tools that we are putting in place to reduce the risk for our members and employees during your shopping experience.

Our teams are grateful for your trust and support during these times.

PriceSmart Trinidad & Tobago

 

 

Updated August 15, 2020

 

 

 

 

Updated August 15, 2020

 

 

Statement

Dear Member,

PriceSmart has received notice from local health authorities that an employee of the San Fernando Warehouse Club, that was preventively quarantined, has been confirmed with COVID-19. That employee is under the supervision of the Ministry of Health and is doing well. 

 

As COVID-19 cases rise we want to let our members know that:

 

• Potentially exposed employees have been identified and have followed the Ministry of Health’s direction of preventive quarantine and testing.

• With the current COVID test confirmation, the entire facility and all equipment and surfaces will be sanitized again today, therefore the club will remain closed to the public during this time.  We will re-open tomorrow during normal hours.

• PriceSmart routinely sanitizes all aspects of its operations including the facility and equipment in accordance with established global guidelines.

• If it’s confirmed that an employee tests positive for Covid 19, PriceSmart will continue to communicate with members via our website, e-mail and in club.

• We will continue to work alongside the health authorities and follow local guidelines.

 

Please, visit pricesmart.com to learn more about changes and new tools that we are putting in place to reduce the risk for our members and employees during your visit to the club.

Our teams are grateful for your collaboration, trust and support during these times.

PriceSmart Trinidad

 

 

Updated August 14, 2020

 

 

Statement

Dear Member,

PriceSmart has received notice from local authorities that an employee of the Chaguanas Warehouse Club, that was preventively quarantined, has been confirmed with COVID-19. That employee is under the supervision of the Ministry of Health and is doing well. 

 

As COVID-19 cases rise, we want to let our members know that:

 

• Potentially exposed employees have been identified and have followed the Ministry of Health's direction of preventive quarantine and testing.

• With the current COVID test confirmation, the entire facility and all equipment and surface areas were sanitized.

• PriceSmart routinely sanitizes all aspects of its operations, including the facility and equipment, in accordance with established global guidelines.

• If it is confirmed that an employee tests positive for COVID-19, PriceSmart will continue to communicate with members via website, e-mail, and in club.

• We will continue to work alongside the health authorities and follow local guidelines.

 

Please, visit pricesmart.com to learn more about changes and new tools that we are putting in place to reduce the risk for our members and employees during your visit to the club.

Our teams are grateful for your collaboration, trust and support during these times.

PriceSmart Trinidad

 

Updated July 30, 2020

 

 

PRICESMART'S COMMITMENT TO ITS MEMBERS AND STAFF DURING THE COVID-19 PANDEMIC

The health and well-being of our employees and members is our top priority, and that is why, since the beginning of the COVID-19 pandemic, we at PriceSmart have prepared and are proactively taking numerous precautions in each of our 13 different markets to keep our stores clean, our members safe and our workers informed of best practices to reduce the risk of exposure. Learn more>>

 

 

 

Updated March 19, 2020

 

 

Dear Member,

 

For the Health and Safety of our Members and Employees please note returns will not be accepted on the following products:

 

  • Water
  • Sanitizing wipes
  • Rice
  • Hand sanitizer
  • Sugar
  • Toilet paper
  • Pasta
  • Paper towels
  • Lysol
  • Disinfectant cleaners

 

If you want to learn more about our warranty, please go to our Policies and Returns section.

 

Updated March 18, 2020

 


Dear Member,

 

For the Health and Safety of our Members and Employees please note the following:

 

From our side:

 

  • We are continually educating our employees on the proper health and safety procedures, to protect us all.
  • We are vigorously cleaning all surfaces and spaces, and providing hand sanitizer throughout the club.
  • We may place purchase limits on certain items that are in short supply, to serve the maximum number of members.
  • We are replenishing our merchandise as quickly as possible. That may involve changing brand and sizes that are typically provided.
  • We are limiting the amount of members in the building to avoid overcrowding.
  • Given this exceptional situation, certain in-club services might be temporarily closed

 

We appreciate your collaboration:

  • If possible, please keep a 1-meter distance from other members and club employees while shopping.
  • If possible, only one family member should access the club, allowing for more members to shop.
  • If possible, avoid bringing children to the club.
  • If possible, avoid cash payment. Consider the use of contactless credit cards.
  • In some clubs, we are expanding hours of operation to accommodate extended shopping. In other clubs, we may reduce hours of shopping to comply with local regulations.
  • Visit PriceSmart.com or our social media pages to get the most recent updates on our services.

Our in-club personnel is there to assist you. Following their recommendations will improve your experience.

 

THESE ARE UNIQUE AND CHALLENGING TIMES. LET’S TAKE GOOD CARE OF EACH OTHER