Updated July 30, 2020
PRICESMART'S COMMITMENT TO ITS MEMBERS AND STAFF DURING THE COVID-19 PANDEMIC
The health and well-being of our employees and members is our top priority, and that is why, since the beginning of the COVID-19 pandemic, we at PriceSmart have prepared and are proactively taking numerous precautions in each of our 13 different markets to keep our stores clean, our members safe and our workers informed of best practices to reduce the risk of exposure. Learn more>>
Updated March 19, 2020
For the Health and Safety of our Members and Employees please note returns will not be accepted on the following products:
- Sanitizing wipes
- Hand sanitizer
- Toilet paper
- Paper towels
- Disinfectant cleaners
If you want to learn more about our warranty, please go to our Policies and Returns section.
Updated March 18, 2020
For the Health and Safety of our Members and Employees please note the following:
From our side:
- We are continually educating our employees on the proper health and safety procedures, to protect us all.
- We are vigorously cleaning all surfaces and spaces, and providing hand sanitizer throughout the club.
- We may place purchase limits on certain items that are in short supply, to serve the maximum number of members.
- We are replenishing our merchandise as quickly as possible. That may involve changing brand and sizes that are typically provided.
- We are limiting the amount of members in the building to avoid overcrowding.
- Given this exceptional situation, certain in-club services might be temporarily closed
We appreciate your collaboration:
- If possible, please keep a 1-meter distance from other members and club employees while shopping.
- If possible, only one family member should access the club, allowing for more members to shop.
- If possible, avoid bringing children to the club.
- If possible, avoid cash payment. Consider the use of contactless credit cards.
- In some clubs, we are expanding hours of operation to accommodate extended shopping. In other clubs, we may reduce hours of shopping to comply with local regulations.
- Visit PriceSmart.com or our social media pages to get the most recent updates on our services.
Our in-club personnel is there to assist you. Following their recommendations will improve your experience.
THESE ARE UNIQUE AND CHALLENGING TIMES. LET’S TAKE GOOD CARE OF EACH OTHER