Continue in the Pricesmart App

Last updated on January 12, 2024



Membership Local Conditions

1. Maximum Reward:

The maximum reward may not exceed Q. 3,900.00/year. 


2. Payment Methods and Currencies

a. Payment methods accepted by Visa, Master Card and Amex (debit card, credit card).

b. Payment currency at Guatemalan Quetzal (GTQ).

c. Payment methods accepted at Club cashiers: Cash, Visa, Master Card and Amex.


3. Membership Prices

Diamond Membership: Annual Payment Q.355.00, includes one card for the cardholder and an additional card.

Diamond Platinum Membership: Annual Payment Q 710.00, includes one card for the cardholder and an additional card.

Business Membership: Annual Payment Q.355.00, includes card one for the cardholder and an additional card. Up to 3 additional cards available at Q.135.00/each.

Business Platinum Membership: Annual Payment Q 710.00, includes one card for the cardholder and an additional card. Up to three additional cards available at Q179.00/each.


4. Online Purchase Rewards and Cashback accumulation

All purchases on, PriceSmart app and any associated channels will accumulate Platinum membership rewards as per Membership terms and conditions. Members, holders of a co-branded credit card in Guatemala, will accumulate cashback for both their online and inclub purchases. 


5. Online Purchase Conditions

Delivery purchases only will be restricted for tobacco products. Members understand and accept delivery service orders with tobacco products will be processed without these items. Click&Go purchases allow tobacco product purchases; membership card holders may be required to present ID to pick up orders containing tobacco products.


6. Legal age to purchase/renew a membership, purchase alcohol and tobacco products

In Guatemala, a person is considered of legal age when they are 18 years of age or older. Online and in-club purchases of restricted items, including but not limited to alcohol and tobacco, must comply with the local legal age defined to acquire these goods, which, in the case of Guatemala, is 18 years of age or older.


Other Conditions

1. About the cobranded credit card conditions during Smart Week

Conditions and restrictions apply: Cash purchases of Q 2,500 or more apply within the 5 PriceSmart clubs in Guatemala. Refund limit Q 300. Applies only to PriceSmart Visa cards from BAC. Promotion with registration. You have 90 days to validate the application of the promotion on your account statement. To sign up for the promotion you can do so through this link: email or SMS received.


2. About the Home Delivery Service for Large Size and Heavy Weight Items

Home delivery is a service provided by PriceSmart to deliver orders and items that because of their size and weight (+9.5 cubic feet and/or +100lbs) are not eligible for Standard Delivery (Next day) or Express Delivery (Same Day). 

These deliveries are scheduled 3 times a week and follow the same distance limitation of that of our other delivery services. These may vary by country. 

For PriceSmart to provide the Home Delivery service some conditions must be met: 

1. Members must confirm that product or products purchased can be handled and pass through the access tunnel to your final address, whether they are door frames, elevators, stairs, corridors, or any other physical restriction of the property where the delivery will be made. 

2. The product will be left in the Lobby or first floor if it is delivered to a building. If the building has a suitable freight elevator within which the product can be transported, the delivery staff will help you get the item up to the designated floor. If the delivery is to a residence, the delivery personnel could deposit the product in the place selected by the member if the conditions mentioned previously are met. 

3. For the safety of the people in charge of the delivery and protection of the product, it will only be properly handled with its original packaging until the final delivery site. 

4. Once the product is at the disired adress, the member must remove the packaging and examine the product carefully, it must arrive in perfect condition without any damages.  If the member is satisfied, he or she must sign the delivery documents or the delivery application as proof that the item has beed delivered in perfect condition. 

5. If the item is not in perfect condition the member must not accept it and return it to the delivery personnel, detailing the reasons for non-acceptance in writing in the delivery form or application. 

6. The member must guarantee the reception and attention to the Home Delivery staff on the agreed delivery date. If the delivery cannot be concluded due to non-compliance or non-availability of the member, a second delivery will be scheduled with an additional charge that the member must pay. 

7. If the member lives an apartment or the delivery is any type of building, the member is responsible to comply with all restrictions and regulations.  In the case that the delivery can’t be executed because of a noncompliance with the building’s regulations; an additional charge would be made for failed delivery that must be assumed by the member. 

8. PriceSmart assumes the responsibility to deliver the purchased product in perfect condition to the address assigned by the member, only if the member complies with the conditions stated above. 

9. At the time of purchase, the member will be informed of the day of delivery, but not the exact time. 

10. Delivery personnel are not authorized to handle the product other than the delivery item(s). Tasks such as installations, disassembling doors or any other task will not be carried out. 

11. Products will not be delivered through entrances other than those of normal transit, PriceSmart does not perform entrance maneuvers through balconies, windows or accesses other than those of normal transit of the place of delivery. 

12. If the product cannot be delivered through the normal entrance tunnel, the product will be delivered to the property's concierge only with authorization and under the responsibility of the member. 

13. The delivery personnel will not receive any economic or any other incentive from the member, they are also not authorized to perform tasks other than the delivery and those specified in agreement  document. 

14. No packaged product will be delivered; PriceSmart´s responsibility is to deliver the product in optimal physical condition and unpack for the member to inspect. 

15. The delivery staff is committed to offer the best possible service to the member; PriceSmart´s interest is to provide the member with an outstanding shopping experience.  

16. The delivery service will only cover the urban area of ​​the city where the purchase was done. To verify coverage of other cities, please consult with sales floor staff or Click & Go Staff.


3. PriceSmart Tire Center Conditions

Tire/Battery Warranty Form 

Available to the original member who purchased Passenger and/or Truck/SUV tires that are purchased and installed at PriceSmart. Warranty covers manufacture defects on the tire tread area for tire(s) that are installed at PriceSmart. Warranty coverage is based on the remaining tread at the time of failure. The warranty does not apply to tires that are repairable. This plan is available under the following conditions: The member must be the original purchaser, have an active PriceSmart membership, ensure correct mechanical maintenance of their vehicle that does not directly affect the tires, and must present the original warranty form and invoice. 

PriceSmart Warranty Protection Plan 

The protection plan includes Rotations and Balances every 10,000 KMS or 6 months and flat/puncture repair at no cost as long as the damage and tire meet the recommended conditions for repair. (It is necessary to present this warranty form and original invoice for these services). 

PriceSmart will repair tires with tread damage no greater than ¼’ in diameter, and with more than 2/32 of an inch remaining tread (per tread gauge). The protection plan is not applicable on a tire(s) with cuts, non-repairable puncture or impact damage, including vandalism or damage incurred in accidents. 

This protection plan does not replace or modify any original manufacturer's warranty against defects in workmanship and material. When the protection plan is applied the member will be given credit for the purchase of a new tire on a pro-rated basis based on remaining tread of the tire. 

The usable tread of a tire is the original tread depth minus 2/32 of an inch, (according to tread gauge). 

The member must submit the claim to the PriceSmart club with their invoice and warranty form and the damaged tire must accompany the claim. Member is required to sign PriceSmart's return receipt. 

The Protection Plan does NOT cover: A) Damage due to vandalism or other intentional reason, B) Tires transferred and installed on a different vehicle, C) Loss of time, inconvenience, loss of use of the vehicle or consequential damage, E) DOES NOT COVER DAMAGE TO SIDEWALLS OF THE TIRE. 

As a condition of this plan, the member is required to make sure that their vehicle is in optimal mechanical conditions and that the tires be properly installed, balanced, rotated, and operating at proper air pressure to obtain maximum mileage use from the tire. The air pressure of the tires including the spare should be checked at least once a month. 

Clubs in Guatemala that offer alignment services: 6301 - Miraflores / 6304 - Fraijanes / 6305 – San Cristobal  / 6306 – Boulervard Lourdes 

Clubs in Guatemala that don´t offer alignment services: 6303 - Pradera 


4. Update and Win

You must have an active Membership to take part in the giveaway of a Gift Certificate of Q800.00. The next draw will take place on March 5, 2024. There are two winners per Club.


5. Juntos por la Educación 

Maximum matching amount US$100,000 according to the applicable exchange rate on the closing day of the campaign.